| 1. | Does a filter pump have to be used with my Intex above ground pool? |
| Yes, for hygienic purposes we recommend a filter pump be used with all Intex 8' or larger above ground pools. |
| 2. | Does the pump keep the pool walls and bottom clean? |
| No. With proper chemicals and filter cartridge replacement, the pump will keep the pool clean from suspended water particles. A pool vacuum should be used to clean the bottom of the pool. You can order the Intex pool vacuum to clean your pool however it will not pick up fine dust or sand that sinks to the bottom. Additionally the Intex Krystal Clean POOLWATER Saltwater System and maintenance kits will keep your pool clean from algae and bacteria. Depending on the local characteristics of your water condition, it may be desirable to add water softeners, clarifiers, or algaecides. |
| 3. | Do you recommend sand filters for Intex AGPs? |
| No, we do not! For the above ground pools, cartridge filters work best and are much easier to maintain. Sand filters are better used in pond or waterfall applications where filtering out very small particles is not necessary. |
| 4. | Can we use the pool while the filter pump is operating? Is it safe? |
| No, due to various local, state, national and international standards, the filter pump is not to be operating if pool is in use and/or occupied, although it is safe and has complied with UL, CSA and EN safety standards. |
| 5. | How often should the filter cartridge be replaced? |
| Depending on usage and water conditions, it is recommended that the cartridges be replaced at maximum 2 week intervals. The filter cartridge should be removed and checked at least once a week. It can be partially cleaned by rinsing off with a garden hose and brush. If it still appears to be dirty, it should be replaced immediately. |
| 6. | What is the life of the filter pump? |
| Estimated filter pump life is 2,000 hours, which is about 3 summer seasons of normal usage. |
| 7. | Are any tools required to assemble the pump? |
| No. A penny or dime can be used to tighten the hose clamps. |
| 8. | Is there a written warranty for this product? |
| Yes, the filter pump comes with a limited written one-year warranty included in your Owners Manual. |
| 9. | What does the warranty cover? |
| All manufacturing defects in material and workmanship for a period of one year from the original date of purchase. |
